Company

DCG Group

DCG Group

DCG Group is a provider of data backup and virtual disaster recovery (VDR) Managed Services.

DCG's services provide its customers with the peace of mind that their critical data is managed, protected and, if required, recovered 24 hours a day, 365 days a year. Our unique range of Managed Services is able to support large complex multi-site environments with global and/or remote locations, businesses that store large quantities of data centrally, to mobile laptop protection. DCG's solutions are support by three ISO accreditations: ISO 27001, ISO 20000 and ISO9001, enabling delivery of services to companies such as Harvey Nichols, Northern & Shell (Express Newspapers and Channel 5), TUI, Kuwait Investment Office, SNR Denton, Gulf Bank, Chelsea and Westminster Hospital and National Portrait Gallery.

DCG Enterprise Managed Backup

DCG Enterprise Managed Backup is designed for organisations that have complex requirements. The service provides options for enterprise level backup and data de-duplication for data centres and remote sites. Enterprise Managed Backup guarantees a secure service that ensures all data assets are fully accessible and operate without compromise, providing the most comprehensive services and delivering the highest levels of security and SLA ranking in the industry.

DCG Grid

DCG Grid is a tapeless backup and recovery service. Once the data is backed up it is sent, via WAN links, to a secure DCG data centre and held ready for access 34 by 7. DCG Grid customers benefit from an on-site appliance which provides 3 months local on-site retention. If necessary an option is available for traditional time based data retention which provides fast access in the event of a restore requirement.

DCG Grid, along with Enterprise Managed Back, ensures that data is encrypted and accessible 24 by 7 and brings customer the advantage of the immediate cost savings that an ISO accredited managed service offers.

When utilising DCG’s Managed Services, businesses have a way of offloading the complexities associated with backups such as checking backup jobs, managing tapes and trying to contend with offsite vaulting of tapes. This realises cost savings from no longer having to maintain equipment or software licenses as well as the time saved by the IT tea in looking after the backups.

As many businesses operate under strict regulatory guidelines and controls DCG uses only dedicated infrastructure for service delivery. This guarantees a secure service that ensures all data assets are fully accessible at all times. In addition to multiple links DCG operates emergency crash servers, with world-class engineering, to backup client’s data. Legislation processes for customers’ data ensure that retention, management and recovery are in line with the latest legal requirements.

DCG Endpoint Protection

DCG Endpoint Protection is an integrated laptop backup, recovery and data security service expressly designed to help control data across mobile workforces. DCG Endpoint Protection makes PC backup and recovery both easy for the user and safe for the company.

The service backs up and recovers laptop data without hampering end user productivity – automatic backups are run quietly in the background. Users can recover their own data quickly and at anytime, by a simple interface, without involving Help Desk staff.

DCG Endpoint Protection keeps working even when laptops are offline; data is backed up to the local hard drive and transmitted the next time the device connects to the network. Backed up data is automatically moved offsite to the DCG cloud, providing disaster protection. Even if a laptop is compromised the data can be recovered onto a new device in its current state, helping ensure business continuity.

DCG Endpoint Protection locks down endpoint data incorporating backup and recovery functionality, disk encryption, remote wipe capability and device tracking.

Backup - automatic laptop backups meet strict RPOs by protecting your data down to one
minute intervals

Encryption - policy-based AES 256-bit encryption with cryptographically random keys on the device, on the network and on the server

Ability to wipe - remotely wipe selected files through policy management or by command when a device is lost or stolen

Tracking - TCP/IP device tracing identifies the IP address of a laptop in communication with the backup server

DCG VDR

DCG Virtual Disaster Recovery (VDR) is a managed remote disaster recovery service that ensures you can quickly recover your critical data and systems after a disaster – and remotely access it in a secure virtual environment within less than 1, 4 or 24 hours, regardless of location. DCG’s VDR supports multi-platform environments that include Window, IBM, Linux and VMWare.

DCG VDR is build on a solid technology platform and leverages state-of-the-art data centre facilities to provide quick and secure access to your production systems after a disaster. A team of DR technical engineers is on hand to guide you through the entire recovery process – from setup and testing to actual execution of data recovery processes at the critical time.

DCG Group ISO Accreditations

ISO27001 - the international best practice standard for information security management

ISO20000 - the international standard for IT Service Management benchmarking for delivery of Managed Services, measuring service levels and performance assessment

ISO9001 - the international standard for providing assurance about the ability to satisfy quality requirements and to enhance customer satisfaction

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